Ad hoc competitor tracking misses patterns. A framework gives you structure, consistency, and the ability to spot trends before they become threats. This is the 5-step framework we use at Lantern and recommend to every founder we work with.

Why You Need a Framework, Not Just a Spreadsheet

Most founders approach competitor analysis the same way: they create a spreadsheet, fill in some columns about features and pricing, and then never look at it again. Or they spend a weekend doing a "deep dive," produce a document full of screenshots and bullet points, and file it somewhere in Google Drive where it quietly becomes obsolete.

The problem with ad hoc competitor tracking is not that the information is wrong. It is that the approach does not scale, does not persist, and does not surface the insights that actually matter.

A spreadsheet captures a snapshot. A framework captures a system. Snapshots go stale. Systems compound.

Consider what happens without a framework:

  • You track whatever catches your eye, which means you miss signals that do not make headlines
  • You compare competitors on different dimensions at different times, making it impossible to see trends
  • You focus on features because they are easy to track, while ignoring signals like hiring, positioning, and customer sentiment that are often more strategically valuable
  • You do not have a consistent way to assess the importance of a signal, so everything feels equally urgent or equally ignorable
  • Your team has no shared understanding of the competitive landscape because each person is looking at different things

A good competitor analysis framework solves all of these problems. It tells you what to monitor, how to assess what you find, and how to distribute insights so that the right people can act on them. It turns competitive intelligence from a sporadic activity into a continuous capability.

The framework I am about to share is the one we built into Lantern. It is informed by hundreds of conversations with startup founders, patterns we have seen across dozens of competitive landscapes, and the hard-won lessons from my own experience nearly losing a company because we were not paying attention to the right signals.

The Lantern Framework: 5 Steps to Systematic Competitor Analysis

This framework is designed for startup founders and small teams. It is not the framework you would use at a Fortune 500 company with a dedicated competitive intelligence team. It is optimized for speed, signal quality, and actionability, the three things that matter most when you are moving fast with limited resources.

1
Map Your Competitive Landscape

Before you can analyze competitors, you need to know who they are. And "who they are" is more nuanced than most founders think.

Your competitive landscape includes three categories of competitors, and most founders only track the first one.

Direct Competitors

These are companies selling a similar product to the same buyers with the same value proposition. If you are a project management tool for engineering teams, your direct competitors are other project management tools for engineering teams. You probably already know who these are. Track five to ten of them.

Indirect Competitors

These are companies solving the same problem with a fundamentally different approach. For a project management tool, indirect competitors might include spreadsheets, documents with task lists, or even Slack channels where people coordinate work. Indirect competitors are often a bigger threat than direct ones because they attack from angles you are not watching.

Aspirational Competitors

These are companies in adjacent spaces that could expand into your market, or companies whose trajectory you want to emulate. They might be one product launch or one acquisition away from competing with you directly. Track two to three of them.

Action Step

Create a list of 10 to 15 competitors across all three categories. For each, note whether they are direct, indirect, or aspirational. Update this list quarterly. In Lantern Pro, you can track up to 10 competitors. Lantern Team supports up to 50.

2
Define Your Intelligence Requirements

Not all competitive signals matter equally to your business. Your intelligence requirements should reflect your specific strategic context.

Intelligence requirements are the questions you need competitive data to answer. They are different for every company and they change as your business evolves.

Here are examples of intelligence requirements for different strategic situations:

If you are competing on price: What are competitors charging? How often do they change pricing? What features are included at each tier? Are they offering discounts or annual plans?

If you are competing on product: What features are competitors launching? What is their release cadence? What are customers complaining about in reviews? What features are on their public roadmaps?

If you are trying to go upmarket: Are competitors hiring enterprise sales reps? Have they added SSO or SOC 2? Are they sponsoring enterprise conferences? What size companies are reviewing them on G2?

If you are fundraising: How much have competitors raised? Who invested? What is their reported traction? What are investors saying about the space?

Your intelligence requirements should be specific, prioritized, and reviewed monthly. Start with three to five questions that, if answered, would meaningfully change your strategy. Those questions determine what you monitor and how you assess signals.

3
Set Up Monitoring Across 6 Dimensions

With your competitors mapped and your intelligence requirements defined, you need to set up systematic monitoring. We recommend tracking six dimensions.

Product & Features

Changelogs, feature pages, product announcements, documentation updates, API changes, integration directories

Pricing & Packaging

Pricing pages, plan tiers, feature gating changes, free trial terms, discount patterns, annual vs monthly

Go-to-Market & Positioning

Homepage messaging, taglines, case studies, ad copy, conference appearances, blog themes, target audience shifts

Talent & Hiring

Job postings, team page changes, LinkedIn announcements, executive hires, geographic expansion, org structure signals

Customer Sentiment

G2 reviews, Capterra ratings, Reddit threads, Twitter mentions, support forum complaints, NPS mentions

Funding & Partnerships

Funding rounds, investor relations, strategic partnerships, acquisition rumors, press releases, board changes

Let me walk through each dimension in detail, explaining what to look for and why it matters.

Dimension 1: Product and Features

Product changes are the most visible competitive signal, but they are also the most superficial if analyzed in isolation. A competitor launching a new feature only matters if it affects your customers, your roadmap, or your positioning.

What to track: product changelogs and release notes, feature comparison pages, documentation and API updates, integration marketplace additions, beta or early access announcements.

Why it matters: product signals tell you where competitors are investing engineering resources. A pattern of AI feature launches tells a different story than a pattern of enterprise security features. Over time, you can infer strategic direction from the aggregate of product decisions.

What most people miss: documentation changes are often more revealing than marketing announcements. A competitor quietly adding a new section to their API docs might indicate a capability they have not formally launched yet. Integration directory additions reveal their ecosystem strategy.

Dimension 2: Pricing and Packaging

Pricing is the most immediately actionable competitive signal because it directly affects your sales conversations. When a competitor changes their pricing, your sales team needs to know about it before the next demo, not at the next quarterly review.

What to track: pricing page snapshots (compare weekly), tier names and feature allocation, usage limits and overage pricing, discount patterns and promotional offers, contract terms (monthly, annual, multi-year), free tier limitations.

Why it matters: pricing changes reveal strategic intent. A competitor dropping prices aggressively is signaling a land-grab strategy. A competitor adding an expensive enterprise tier is moving upmarket. A competitor removing their free tier is prioritizing revenue over growth.

What most people miss: the features included at each tier matter more than the price itself. When a competitor moves a key feature from their mid-tier to their top tier, that is a signal about their customer segmentation strategy.

Dimension 3: Go-to-Market and Positioning

How competitors talk about themselves reveals how they perceive the market and where they think the opportunity lies. Positioning shifts are often early indicators of strategic pivots.

What to track: homepage headline and subheadline, about page and mission statement, case studies and customer logos, ad copy on Google and LinkedIn, conference presentations and blog themes, social media bios and descriptions.

Why it matters: when a competitor changes their positioning, they are either responding to market feedback or anticipating market change. Either way, it is information you need. If three competitors all shift their messaging toward the same theme, that is a strong signal about where the market is heading.

Dimension 4: Talent and Hiring

Job postings are the single most underrated competitive intelligence signal. They are public, detailed, and almost always honest about a company's plans because they need to attract the right candidates.

What to track: new job postings across all departments, job descriptions for seniority signals, geographic locations for expansion signals, technology stack mentions, team structure changes on LinkedIn, executive departures and arrivals.

Why it matters: hiring signals lead product and go-to-market signals by three to six months. A competitor hiring three machine learning engineers today will launch an AI feature in six months. A competitor posting an "APAC Regional Director" role is expanding to Asia. A competitor hiring a VP of Enterprise Sales is moving upmarket.

What most people miss: pay attention to roles that disappear or get reposted. A role that was open for three months and then removed might indicate a strategy change. A role that gets reposted multiple times suggests the company is struggling to hire, which could mean they are moving slower than planned.

Dimension 5: Customer Sentiment

What customers say about your competitors is free market research. It tells you what is working, what is not, and where the opportunities are for differentiation.

What to track: G2 and Capterra reviews (read the negative ones carefully), Reddit discussions mentioning competitors, Twitter/X mentions and replies, Hacker News threads, support forum activity, "What did you switch from?" signals.

Why it matters: customer reviews reveal product strengths and weaknesses that are invisible from the outside. A competitor with a beautiful website and strong marketing might have terrible onboarding, which is your opportunity. Sentiment trends over time can indicate whether a competitor is improving or declining.

Dimension 6: Funding and Partnerships

Funding levels determine what a competitor can do. Partnerships determine what they choose to do. Both are critical for understanding competitive dynamics.

What to track: funding announcements and amounts, investor names and their portfolio patterns, strategic partnership announcements, acquisition rumors, board member changes, press releases.

Why it matters: a competitor that just raised $50M will behave differently than one running on $2M in seed funding. Partnership announcements reveal ecosystem strategy. If a competitor partners with your key integration partner, that might affect your distribution channel.

4
Score and Prioritize Signals

Not all competitive signals deserve the same attention. You need a consistent way to assess importance so you focus on what matters most.

At Lantern, we use an impact scoring system that rates every signal from 0 to 100 based on three factors:

  • Strategic relevance (0-40 points): How closely does this signal relate to your intelligence requirements? A pricing change from a direct competitor scores higher than a blog post from an aspirational one.
  • Urgency (0-30 points): Does this require immediate action, or is it informational? A competitor launching a product that directly competes with your next release scores higher on urgency than a competitor hiring a new VP.
  • Confidence (0-30 points): How reliable is the source? A pricing page change is high confidence. A rumor on Twitter is low confidence. A G2 review from a verified user is higher confidence than an anonymous Reddit post.

Here is an example of how scoring works in practice:

Pricing change
92
Feature launch
78
Executive hire
65
Blog post
35
Social mention
22

Signals scoring 70 or above should trigger immediate review. Signals between 40 and 70 go into your weekly synthesis. Signals below 40 are logged but do not require active attention unless a pattern emerges.

The key insight is that individual low-scoring signals can become high-scoring patterns. A single job posting for a data engineer is a 25. Five job postings for data engineers over two months is an 85, because it reveals a strategic investment in data infrastructure.

5
Distribute and Act

Intelligence that stays in one person's head is almost as useless as no intelligence at all. Different roles need different signals, at different cadences.

Role-based distribution ensures that the right people get the right signals at the right time, without information overload. Here is how we recommend structuring distribution:

Brief Type Audience Cadence Focus
Founder Brief CEO / Founder Daily + Weekly All high-impact signals across every dimension
GTM Brief Sales & Marketing Daily Pricing, positioning, sentiment, competitive wins/losses
Product Brief Product & Engineering Weekly Features, research, technical capabilities, customer complaints
Board Brief Investors / Board Weekly Funding, major launches, macro narratives, market map

Every signal in each brief should include four components:

  1. The signal itself with its type and impact score
  2. The evidence with a direct quote and source link
  3. "Why It Matters" with strategic context specific to your business
  4. "Your Move" with a specific, actionable recommendation

This structure ensures that every piece of competitive intelligence comes with context and a path to action. A signal without a recommendation is just noise.

Applying the Framework: A SaaS Example

Let me walk through how this framework works in practice with a hypothetical example. Imagine you run an AI-powered customer support platform for e-commerce companies. You are post-seed, 20 employees, competing against three direct competitors and several indirect alternatives.

Step 1: Your Competitive Map

Direct competitors: SupportBot AI (VC-backed, similar features, slightly lower price), HelpGenius (bootstrapped, strong in Shopify ecosystem), AutoResolve (new entrant, backed by a top-tier fund).

Indirect competitors: Zendesk (enterprise incumbent, adding AI features), Intercom (moving downmarket with AI), simple email-based support (the "do nothing" alternative).

Aspirational competitors: Gorgias (dominant in e-commerce support, potential overlap).

Step 2: Your Intelligence Requirements

Based on your current strategic situation (trying to differentiate on AI accuracy and win mid-market e-commerce companies), your top intelligence requirements are:

  1. How are direct competitors pricing their AI features? Are they bundled or add-on?
  2. What accuracy rates are competitors claiming for automated resolution?
  3. Is Zendesk or Intercom specifically targeting e-commerce?
  4. What are customers complaining about in competitor reviews?
  5. Is AutoResolve's recent funding going to result in aggressive pricing?

Step 3: Monitoring Setup

You configure monitoring across all six dimensions for each competitor. Within the first week, the system starts capturing signals: SupportBot changed their pricing page, HelpGenius launched a new Shopify integration, AutoResolve posted eight new job listings, and Zendesk published a blog post about "AI-first customer service for online retailers."

Step 4: Signal Scoring

The Zendesk blog post scores 82 because it directly answers Intelligence Requirement 3 (is Zendesk targeting e-commerce?) with high confidence. SupportBot's pricing change scores 91 because pricing is your top intelligence requirement. The AutoResolve job postings collectively score 70 because they suggest the company is building an engineering-heavy team, consistent with investing their funding in product rather than sales.

Step 5: Distribution

Your daily Founder Brief highlights the SupportBot pricing change and the Zendesk blog post, both with "Your Move" recommendations. The weekly Product Brief surfaces the AutoResolve hiring pattern as a signal that they are investing in engineering capabilities your team should be aware of. The GTM Brief flags the SupportBot pricing change specifically so your sales team can adjust their competitive positioning deck before tomorrow's demos.

Tools to Automate the Framework

You can implement this framework manually, but it will not last. Manual systems require discipline that is hard to maintain when you are also building product, closing deals, and managing a team. The right tools make the framework sustainable.

Need Manual Option Automated Option
Website monitoring Weekly manual checks Automated change detection
News tracking Google Alerts Multi-source aggregation
Review monitoring Monthly G2 checks Continuous review scraping
Hiring signals Manual job board visits Automated careers page tracking
Signal scoring Gut feel AI-powered impact scoring
Brief distribution Copy-paste into Slack Automated role-based briefs

Lantern automates all six components of this framework. You add your competitors, define your intelligence requirements through the setup flow, and the system handles monitoring, scoring, and distribution automatically. Your daily brief arrives in Slack every morning, already filtered, scored, and annotated with strategic context.

Lantern Pro ($199/month) covers up to 10 competitors with daily Slack briefs. Lantern Team ($399/month) covers up to 50 competitors with role-based briefs, real-time alerts, CRM integration, and the full historical dashboard.

Your Competitor Analysis Checklist

Bookmark this page and use this checklist to implement the framework. Review it monthly to make sure you are not letting any dimension slip.

  • Identified 10-15 competitors across direct, indirect, and aspirational categories
  • Defined 3-5 specific intelligence requirements based on current strategic priorities
  • Set up monitoring for competitor websites (pricing, features, positioning pages)
  • Set up monitoring for competitor job postings and careers pages
  • Set up monitoring for customer review sites (G2, Capterra, TrustRadius)
  • Set up monitoring for social media (Twitter/X, LinkedIn, Reddit)
  • Set up monitoring for news, funding, and partnership announcements
  • Established a signal scoring system (or using Lantern's automated scoring)
  • Defined distribution rules: who gets what signals, and how often
  • Created a daily review habit (5 minutes, morning brief)
  • Scheduled weekly synthesis reviews (15 minutes)
  • Scheduled monthly deep-dive competitive landscape reviews (60 minutes)
  • Reviewed and updated intelligence requirements (monthly)
  • Updated competitive map with new entrants or exits (quarterly)

A framework without execution is just a document. The power of this approach is in the daily practice. Five minutes every morning, consistently, will give you more competitive awareness than a quarterly deep dive ever could.

Automate This Entire Framework

Lantern implements every step of this framework automatically. Add competitors, get daily briefs in Slack, scored and annotated with strategic context.

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